Your First Visit
Scheduling Appointments
If this is your first visit to the clinic, you can book your appointment online through our website or contact the clinic directly at 0420 522 558. A doctor’s referral is not required for private physiotherapy services. We direct bill to most private health insurers and can provide receipts if needed for making claims. Please enquire with your health insurer if you have any questions regarding re-imbursement.
What to Expect
At Forward Health, Physiotherapy appointments are usually 30 minutes long and always one-to-one; your therapist will not be working with other patients during your appointment. The initial appointment is focused on understanding your goals, concerns, performing a thorough assessment and beginning treatment. Treatment options include manual therapy, dry needling, massage / myofascial release, running gait re-training and exercise rehabilitation.
What to wear
If you are having a treatment of the low back or lower limbs please bring a pair of shorts. For female physiotherapy patients that are having a shoulder, upper back or neck treatment please bring a tank top/singlet. We have shorts and tank tops for people that need to borrow these items for their appointment. You will have time to change into them at the start of the appointment.
What to bring
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Any referral notes or letters from any other healthcare professional
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Any medical imaging results (e.g. MRI, x-ray, CT scan , ultrasound results)
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A list of all medications
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Runners should bring the shoes they currently run in