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Returns Policy

Forward Health Group Returns & Exchange Policy

Forward Health Returns Policy

We offer refunds or exchanges within 30 days of purchase for any products purchased from Forward Health.

 

Conditions & Eligibility for Refunds and Exchanges:

  • Product must be returned within 30 days of purchase

  • Product must be unused/unworn and returned in the same condition that it was purchased

  • Product must be returned with original packaging (i.e, tags must still be on)

  • Proof of purchase must be provided (or name product was purchased under)

 

Conditions NOT covered by Returns Policy:

  • Refunds/exchanges will not be offered for change of mind

  • -Refunds/exchanges will not be offered if the product has been used/worn or is not returned in the condition it was purchased in

  • Refunds/exchanges will not be offered if the original packaging has not been returned

  • Refunds/exchanges will not be offered i proof of purchase cannot be provided by customer

 

Exempt Goods:

Forward Health will not offer exchanges/refunds for:

  • Gift cards

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